your credit. your control.

faq.

JavaScript allows our app to interact with your Web browser. To enable JavaScript in your browser, follow the instructions below.

NOTE: Lantern Credit currently supports the Chrome and Safari browers. Refer to your Brower’s help if you need additional assistance.



Chrome:


To enable JavaScript:

  1. From the browser menu, select More Tools > Developer Tools.
  2. Click Content Settings…
  3. Scroll to the JavaScript section and click All all sites to run JavaScript (recommended).

JavaScript is now enabled and you are set to use mylanterncredit.com.



Safari:


To enable JavaScript:

  1. From the Safari menu, select Preferences…
  2. Select the Security tab, then select Enable JavaScript.

Everyone loves cookies—even our web server. Cookies allow our app to tailor pages with information just for you. To enable cookies in your browser, follow the instructions below.

NOTE: Lantern Credit currently supports Chrome and Safari browers. Refer to your Brower’s help if you need additional assistance.



Chrome:


To enable Cookies:

  1. From the browser menu, select More Tools > Developer Tools.
  2. Click Content Settings…
  3. Scroll to the Cookies section and click Allow local data to be set (recommended).

JavaScript is now enabled and you are set to use mylanterncredit.com.

Safari:


To enable Cookies:

  1. From the Safari menu, select Preferences…
  2. Select the Privacy tab, then select Allow from websites I visit.

The Lantern app currently supports the latest versions of Safari and Chrome. See the quick reference below for device and browser compatibility.

Device Resolution Pixel Density Supported Browsers
Mobile Portrait
iPhone SE 1136 x 640 326 ppi Safari 10.0, Chrome 5.3.x
iPhone 6 / 7 1334 x 750 326 ppi Safari 10.0, Chrome 5.3.x
iPhone 6 Plus / 7 Plus 1920 x 1080 401 ppi Safari 10.0, Chrome 5.3.x
Samsung Galaxy S6 1334 x 750 577 ppi Chrome 5.3.x
iPad Portrait and Landscape
iPad Air 2, Mini 2 & 3 1536 x 2048 Safari 10.0, Chrome 5.3.x
iPad Pro 12.9 2048 x 1536 264 ppi Safari 10.0, Chrome 5.3.x
Laptop/Desktop
1280 x 720 720 ppi Safari 10.0, Chrome 5.3.x
1920 x 1080 1080 ppi Safari 10.0, Chrome 5.3.x
2560 x 1440 1440 ppi Safari 10.0, Chrome 5.3.x
Desktop
Ultra HD
3840 x 2160 4K Safari 10.0, Chrome 5.3.x

Keep your Lantern account safe by creating a unique password.

Your password must have a minimum of 8 characters and include:

  • Upper case letter
  • Lower case letter
  • Number (0-9)
  • Symbol (!@#$%)